Council Wraps Up 2015 With 3 Year-End Meetings

The Northwest Mountain MSDC held three year-end meetings on Dec. 8, 9, and 11 to a combined audience of approximately 125.

President & CEO Fernando Martinez with Board Chair Diane Lin

President & CEO Fernando Martinez with Board Chair Diane Lin

During the three meetings—in Seattle, Portland, and online via webcast—Council staff reported the organization’s performance through October. This included a high-level report on financial, operation, marketing, learning, and development, as well as its customer-driven results.

The Council also introduced its recent “Supplier Diversity Economic Impact Report,” which was presented by Neeraj Shah, principal of Supplier.io.

In addition, the Council showcased its 2016 playbook, which lays out a clear and concise roadmap to effectively create a culture for success. Council leaders introduced its Board of Director and Minority Business Enterprise Input Committee Team, and thanked its Members, sponsors, and partners.

Year-End Meeting Presentation

Click to view the Year-End meeting presentation (1.1Mb PDF).

Click to view the Year-End meeting presentation (1.1Mb PDF).


Survey Results Place Council Top In Nation

When compared to other Minority Supplier Development Councils across the country, the Northwest Mountain MSDC comes out on top in constituent satisfaction.

That’s according to a report from the National MSDC, based on a survey of regional MSDCs’ stakeholders that it conducted at the end of 2014. Certified MBEs, regional Corporate Members, and national Corporate Members were asked about their experience with their local MSDCs, such as how they were treated by Council staff, if their issues were resolved in a timely manner, and whether they would recommend the organization to others.

The Northwest Mountain MSDC received an average score of 4.4 (on a scale of 1 to 5) on general satisfaction, the highest of all regional MSDCs and higher than the National MSDC. “It is a great Council staffed with excellent people,” one respondent wrote.

Another said, “The Council [is] a strong current running throughout the business community. The staff has been outstanding in its knowledge of and sensitivity to the needs and pressures of the members. This is a haven for businesses to find resources and support.”

“Our Council’s focus is customer satisfaction,” said Council President & CEO Fernando Martinez. “We work hard at making our private and public agency Members, MBEs, potential Members, potential MBEs, and guests feel like customers. We put them first as we develop, provide, and deliver services.”